REFUND & CANCELLATION POLICY

Subduction Consulting provides consulting, training and facilitation services. We strive to provide enriching experiences and valuable knowledge through our events. Registration for our public training and capacity-building services is available on this website, payments for registration fees are securely processed by Stripe. Please read the following policy regarding fulfillment, refunds and cancellations:

Fulfillment:

After completing the registration form and submitting payment, participants will automatically receive an email with event access details and any additional information. If you do not receive a confirmation email within 2 hours, please contact Theresa [at] subductionconsulting [dot] com.

Refunds:

If you cancel your registration more than 24 hours before the scheduled start time of the event, you will receive a full refund of the registration fee, less Stripe’s processing fees (currently about 3%).

No refunds will be issued for cancellations made less than 24 hours before the event start time.

Participants are responsible for managing their own registrations and cancellations through our website or by emailing Theresa [at] subductionconsulting [dot] com.

Cancellation:

Subduction Consulting reserves the right to cancel or reschedule events due to unforeseen circumstances. In such cases, every effort will be made to notify participants in advance.

In the rare event that Subduction Consulting cancels a public offering for which paid registrations have been received, all registered participants will receive a 100% refund of their registration fee.

Refund Processing:

Refunds will be processed within two weeks of the cancellation request.

Please note that it may take additional time for the refunded amount to appear on your account statement, depending on your financial institution and payment method.

By registering for our workshops and trainings, you agree to abide by the terms outlined in this Refund and Cancellation Policy. If you have any questions or concerns, please don't hesitate to contact us.